Service Cloud is built on the Salesforce Customer Success Platform, giving you a 360-degree view of your customers and enabling you to deliver smarter, faster, and more personalized service. With Service Cloud, you can automate service processes, streamline workflows, and surface key articles, topics, and experts to transform the agent experience. Connecting one-to-one with every customer, across multiple channels and on any device, was never easier.
Predict customer wants and needs based on past behavior.
Custom App Cloud Development
Salesforce is the innovative company behind the world’s #1 CRM solution. The software is cloud-based, so it doesn’t require a team of IT experts to set up or manage — you just log in and start using it.
To grow revenue, you need more than a simple Customer Relationship Management (CRM) application — you need Salesforce. Managing contacts is just the beginning. With the world’s #1 CRM, you can track all sales activity — every lead, opportunity, and customer — and take action from wherever you are. So you spend more time selling to the right people, armed with their personal marketing data and social insights.
The demand for apps has quickly outstripped the development capacity of many IT departments. App Cloud is the fastest way to build and deploy apps for customers, employees, and partners. By streamlining the app-building process — including giving you the basic building blocks so you never have to start from scratch — App Cloud gives you the agility to tackle your app backlog and take the lead in the app revolution.
Boost customer satisfaction and loyalty with personalized help.
Connect with customers individually on social, mobile, and more.
NimbusNow specializes in the delivery of Sales and Service Cloud implementation projects, and custom App Cloud applications that enable enterprise mobility and collaboration. By combining best-of-breed agile deployment methodologies with a vertical market expertise, NimbusNow enables our clients to leverage the expertise of Salesforce.com consultants to meet their most complex business and technology challenges.
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