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  • Branded Self Service Portal & Mobile Access
  • Incident Management & Broadcast Messaging
  • Service Request Management
  • Change Management
  • CMDB including Agentless Inventory of your IT Assets
  • Service Level Agreements
  • Surveys

What's Included

Optional Add-Ons

FastTrack Benefits

The Fast​Track solution includes the following pre-configured modules:

Using out-of-the-box ITSM best practices in combination with dozens of the most requested workflows and configuration enhancements from over 100 Remedyforce engagements, NimbusNow has built a package that pre-configures Remedyforce providing your organization a FastTrack to production.  NimbusNow's unique IP allows us to provide you a new Remedyforce ORG, in a production ready state, fully configured, in two days!  

LEVERAGE THE OUT-OF-THE-BOX ITIL BEST PRACTICES PLUS NIMBUSNOW SYSTEM ENHANCEMENTS BASED ON OVER 100 REMEDYFORCE ENGAGEMENTS

  • Leverage your Categories and Queue's or our best practice approach
  • A Production ORG with a mirrored Dev and QA Sandbox
  • Active Directory integration
  • Custom Administrator training
  • System build reference documentation 
  • Two months of NimbusNow Remedyforce support and guidance

The second your BMC Helix Remedyforce subscription licenses are purchased is the time the ROI clock starts the countdown to deliver value. With NimbusNow’s FastTrack package our clients get speed, ease of implementation, and proven results.  For organizations looking to simplify their deployment and run high-speed IT, NimbusNow’s Fast​Track for Remedyforce is the natural solution.   Save over 300% compared to a traditional implementation fees.


FastTrack for BMC Remedyforce is a modern IT service management solution, built on the Salesforce.com platform, that combines pre-packaged configuration and ITIL best-practice aligned process automation with a simple, easy-to-use experience for maximum IT productivity.  

ZERO TO PRODUCTION IN TWO DAYS!  

  • Enable additional modules
  • Remedyforce  customizations
  • Annual Managed Service Program
  • Procurement lifecycle management
  • New Report and dashboard creation
  • Legacy data import
  • Third-party integrations
  • End-user training
  • Mobile barcode scanning app

FastTrack for Remedyforce

  • Save time and money
  • Extend Remedyforce capabilities
  • Enhanced workflow & automation
  • Rapid implementation time - 2 days!
  • Mentoring and enablement methodology
  • Custom administrator training 
  • No surprises, fixed fee deployment