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  • Faster SLA response and resolution time

Change Management

If you can install an app on your smartphone then you can install AssetsNOW.  In less than 5 minutes you can: download the app to your device, log in, scan a asset barcode, and access the details in Remedyforce.  It's that easy!

Incident Management

Empower your mobile workforce with the ease and familiarity of their own mobile devices!  Quickly identify, update, and manage barcoded assets.  Make the Move Add Change (MAC) process a snap with the built-in-scanner and Out-of-the-Box IT centric processes.

Customizations

AssetsNOW 3.0, A mobile barcode scan app for Remedyforce 

  • Manage IT inventory disposition and location
  • Real time updates to the Remedyforce CMDB

On the spot barcode scanning enables the management and tracking of IT assets from their acquisition through management to retirement.

Asset Management

  • Bulk create or update asset data

Uses native Remedyforce permissions and your process out-of-the-box


A Mobile Barcode Scan Application With No Middleware, Infrastructure Cost, Or Setup Time

Search, view, and edit Change Records related to an asset on the fly and increase your repair time and customer satisfaction.

  • Ready Out-of-the-Box or can be customized

With NimbusNow services you can customize AssetsNOW with your logo, colors, custom fields, or menus.

  • Provide audit trails on all asset movement

Real time information on incidents related to an asset. Discover a new issue, not a problem, create a new incident instantly.